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Data

Data

Search in the Data section

Most frequently asked questions

What is a Rollover and how does it work?

Nobody likes losing something they’ve paid for. Which is exactly why we roll over your unused data at the end of each month. There’s nothing you need...


I’m travelling outside my coverage area. What are my options?

Making and receiving calls outside Canada and the United States is now available in select countries through our Voice Add-ons. Text messaging and...


How do I access the Internet from my phone?

Make sure you are in an area covered by our service. View network coverage maps If you are outside of Fizz's coverage area, you may still be able to...


Frequently topics on Community Hub

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

9
1

Bug in the change of my mobile plan

There's some bugs today around my new plan and cycle :I changed data from 1 Go to 5 Go, I still have only 1 Go.I changed Texts unlimited to Texts 0, t...

2

Data not working, but I should have 10GB left

The data part of my cellulat plan isn't working. Strangely, the account page says "Data 0 / 10.78 GB". I don't use the phone for streaming or anythin...

7

New features I would like to see in 2021

What new features you would like to have, hoping that Fizz can be inspired by our requestsMe I hope Fizz would bring theseFor mobile- Wifi calls- Visu...

15
23

Is the fizz status page being maintained/updated?

I've had intermittent internet connectivity issues for two days in a row. I finally contacted the support via Fizz Facebook page confirming that there...

3
16

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