Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French
        • All phone plans
        • Bring your own phone plans
        • SIM Points of sale
        • Activate my SIM
        • Network & Coverage
        • Roaming & Travel add-ons
        • Why choose Fizz
      Top pick
      XX GB for $XX/month
      View all offers
        • All phones
        • Samsung
        • Google
        • Refurbished phones
        • Phone plan deals
        • Financing with Affirm
      Limited time
      Up to 75% off your phone plan for 24 months
      Shop these phones
  • Switch to Fizz.

    Unlock your first reward when you activate your mobile or home internet plan. Enjoy even greater savings as your rewards improve throughout your Fizz journey.

      • Home Internet plans
      • Home Internet equipment
      • Move or pause your service
      • Optimize your Wi-Fi
    Must-have
    30 Mbps for $40/month
    Get this deal
  • Best value
    5 custom channels for
    $19/month
    Get started
      • TV & Internet bundles
      • TV plans
      • What's on TV
      • Fizz TV app
      • Compatible devices
    The 50GB plan is offered at $34/month.
  • Cheers to rewards!
    $XX for you, $XX for them.
      • Loyalty rewards
      • Unlimited referral credits
      • Data rollover
      • Data gifting
      • Our story
      • Member reviews
    The 50GB plan is offered at $34/month.
  • We have the answers to your questions.

    Our FAQs are a goldmine and even include steps explaining how to solve the most common problems. Shall we begin?

      • Chat
      • FAQ
      • Forum
      • Status of our services
      • Mobile
      • Phones
      • Internet
      • TV
      • eSIM trial
    In a pickle?
    Our support team is available 7 days a week.
    Get help
QC | EN
  • EN
  • FR
Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Phone plan deals Preloved phones Financing with Affirm Samsung Google
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers

Breadcrumb

  1. Solutions
  2. Home

Home internet

Home internet

Search in the Home internet section
Card
Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

My Wi-Fi network is not available in certain areas of my home. How do I fix it?

Issues with your Internet? Select Network scan in the tools section of the Fizz Wi-Fi app to diagnose and fix issues with your Wi-Fi network. Reminder...


I would like to add or relocate an outlet. How do I do this?

Sometimes your cable outlet isn’t placed exactly where you want it. Or maybe your outlet is no longer functioning. Not to worry, you simply need to...


How do I configure my device on the Wi-Fi network?

Make sure that the Wi-Fi feature on your device is activated Your device may have a software and / or physical Wi-Fi switch. The location of the...


How can I put my plan on pause?

Going on vacation, moving or simply taking a break? Put your Home Internet plan on pause with just a few clicks. Good to know: A mobile plan cannot be...


What are the items in my Fizz Home Internet order summary?

When you subscribe to Fizz Home Internet, you will see three items in your order summary: Your home internet plan: This amount is paid when you...


Frequently topics on Community Hub

Recurring intermittent internet outages

Hello, I'm writing to report a recurring internet connectivity issue that started approximately two weeks ago. Before that, I had no problems with my...

1

I updated my home internet plan and now internet doesn't work

I updated my home internet plan and now internet doesn't work! What needs to be done? I re-started roter more than 3 times already...

4

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

Home Internet outage 2 times in the last few days.

Is there an internet outage last night? This morning I lost internet connection. But after rebooting the modem, the internet connection came back. ...

10
33

I got Invitation for test internet but the page is blank?

I got A special invite email to test Home internet service. But when I follow the instruction to login my account and choose "internet" there is nothi...

2
4

Show more discussions
Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • Preloved phones
  • Financing with Affirm
  • Samsung
  • Google
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2026
  • EN
  • FR

OpenID Connect login