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Home internet

Home internet

Search in the Home internet section
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Getting started

Tips for getting your Fizz Home Internet up and running.

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Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

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What is the Speed booster?

The Speed Booster is a temporary offer that allows selected customers to enjoy a higher Internet speed free of charge for a limited period (15 days)...


What are the details of the Wi-Fi extender pilot project?

The pilot project involving the use of a Wi-Fi extender with one's residential Internet package for three (3) months is by invitation only. Selected...


My Wi-Fi network is not working. It’s slow or it cuts. What do I do?

Issues with your Internet? Download our Fizz Wi-Fi app from the App Store or Google Play. Select Network Analysis in the tool section of the app to...


Having trouble working from home (VPN or not)?

Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...


Frequently topics on Community Hub

9B8J5 - Desperately need data

Referal code : 9B8J5Hi everyone, My internet at home has been down for the past 5 days😱. I've used all my perks and event bought a 10g extra, but even...

6

Why does my home internet cut out 4 to 5 times a day

Home internet cuts out 4 to 5 times a day, why

2

Since 4/5 days no internet connection in my home .

Since 4/5 days no internet connection in my home don’t know why??

2

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

I got Invitation for test internet but the page is blank?

I got A special invite email to test Home internet service. But when I follow the instruction to login my account and choose "internet" there is nothi...

2
4

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