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Manage my mobile plan

Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...


What is data gifting and how does it work?

Important to know if your plan doesn’t include mobile data If your plan includes no mobile data at all, you cannot receive data from another member...


How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


What is a Rollover and how does it work?

Nobody likes losing something they’ve paid for. Which is exactly why we roll over your unused data at the end of each month. There’s nothing you need...


How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


Frequently topics on Community Hub

Hello

I have tried every cellular provider out there but always keep coming back to fizz. I got the $5 base plan over an year ago as a backup sim, I have tr...

10

I can't manage my internet plan.

I'll be moving in a couple of days, and at my new place Fizz internet in unavailable, so I want to cancel it (while keeping my mobile plan with Fizz a...

2

"Change my plan" option is not available on Mobile manage page

Just started new cycle (20 days left), data remaining icon not showing colors of how close to end of data allotment, but shows how much data I have, c...

4

"Change my plan" option is not available on Mobile manage page

For a mobile phone plan: Just started new cycle, data remaining icon not showing colors of how close to end of data allotment, but shows how much data...

4

Why can't I manage a plan from the overview page?

After re-activating a plan, I only see "Gift" on the Overview page. All my other plans show "Manage"

4
8

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