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Most frequently asked questions

How do I add a user to a plan?

When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...


How do I add a plan to my account?

Adding a plan to your existing account Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for...


When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


What kind of mobile plans do you offer?

With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based...


Frequently topics on Community Hub

Off to a good start(!)

Hello,after 6 months trying to convince my husband to ditch Telus and move to Fizz, finally managed to get him to order a SIM card.Now, when he is try...

5

I need to order a new sim card?

I tried going into manage my plans to change sim card, but then I get a chat box so I typed in the chat box, then he says try this link but I get a bl...

3
12

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