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Support: My Account | Fizz

Support: My Account | Fizz

Search in the Support: My Account | Fizz section

Most frequently asked questions

How do I manage my Fizz account?

When you login to your account, you will see a summary of your status to date. The top navigation on this screen enables you to view and manage...


I’m unable to log into my Fizz account. What do I do?

New Fizz account. If you’re new to Fizz and recently created your account, the confirmation of your email address is key. This step must be completed...


How do I change the language of the Fizz website?

You can switch the Fizz website from French to English using the FR (Français) / EN (English) button on the bottom of the page. If you're using your...


How do I view my Service agreement?

How to find your Services agreement: Go to My Plans in your Fizz account. If you have multiple plans on your account, you will see them all here...


How do I change my communications preferences?

Under My Settings, you can choose what kind of communication you wish to receive from Fizz, and specify whether you want to receive communication via...


Frequently topics on Community Hub

My fizz account points hasn't rewarded for almost 1 year

My fizz account points hasn't rewarded for almost 1 year, as well as the badges.

4

I cannot connect to my Playstation account with my home internet (Fizz modem)

BUT I can connect to my Playstation account with my Fizz data on my cellphone... Why? Someone can help me?

3

How do I remove a phone number from my fizz account?

So I just opened my fizz account after months as my data just stopped working. Then I found out that someone from Quebec has sort of took over or hack...

4

They closed my ticket, but I still can't access my account. Help.

I've been unable to access my account online since late November 2025. After repeated attempts to have the problem solved, and being told that it was ...

2

I Cant access my Fizz account, after verified email .

yesterday after verified the email for fizz acount , i couldnt able to get to my account page , ![](https://us.v-cdn.net/6032561/uploads/editor/16/qcn...

1

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