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Support: My Account | Fizz

Support: My Account | Fizz

Search in the Support: My Account | Fizz section

Most frequently asked questions

What is an Add-On and how do I buy one?

You are traveling outside your coverage area? In this case, you probably need a travel add-on. Details are here : I’m travelling outside my coverage...


How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...


What kind of mobile plans do you offer?

With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based...


How to close a deceased customer’s account

The request to close an account due to the death of a Fizz member must be completed and accompanied by proof of death, the contact information of the...


Frequently topics on Community Hub

Change My Sim option keeps spinning on my account page

Why does the Change My Sim option keeps spinning on my account page???

4

How long will a de activated account stay on my account page?

How long will a de activated account stay on my account page?

7

No "adjust plan" link in the manage my account page

Hello,There is still 7 days left in my cycle and I want to adjust my plan but the link does not appear when I go on the manage my account page. How ca...

2

Can't load my phones page on account

When logged in, I am unable to access the "Phones" tab in my account. It's the same issue across browsers and devices. This issue has been going on si...

0

Link to my account doesn't work - page broken - can't update my payment method

Hello, as mentioned in the question box, when I click on my account, it sends me to a broken page. I tried on Explorer, Chrome, without AdBlocker, sti...

3

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