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Network

Network

Search in the Network section

Most frequently asked questions

The mobile network is weak or inaccessible in some locations. Why?

Is the coverage adequate? Make sure you are in a zone that has adequate coverage. See our network coverage map The Fizz mobile network, like the vast...


I can’t receive any calls on my phone. Why?

Important: the 3G Network is retiring. Since July 31, 2025, the 3G network withdrawal has begun. If you are experiencing difficulties making or...


Having trouble working from home (VPN or not)?

Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...


Frequently topics on Community Hub

Iphone 7 - Supported or Not?

Can I use an iphone 7 with fizz in Alberta at the current time? I am confused about this point because: (1) I see posts from people in the fizz forums...

5

List of the available channels

Hello Fizzers!Soon, a page listing the channels will be available on the Fizz website, but it's currently unavailable due to the beta period. We under...

16
3

Missing "Adjust plan" option

Hello,I just got back from a trip to the US and faced two issues with Fizz.1) Despite my plan having USA activated last month and Fizz showing my cove...

4

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

Correction and suggestions for Network Status Page?

Some suggestions for the network status page for Fizz?    1) Correction: As 2FA is not currently working, I would suggest a more suitable wording than...

8
18

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