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Roaming

Roaming

Search in the Roaming section

Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Some calls when in the U.S. do not work. Why?

If you are travelling to the United States, including Puerto Rico and the U.S. Virgin Islands, the ability to make calls will depend on the network...


I’m outside my coverage zone and my mobile data isn’t working. Why?

When you are outside your usual coverage area and try to use your phone, you must connect to a mobile network that is available in that location and...


I’m travelling outside my coverage area. What are my options?

Making and receiving calls outside Canada and the United States is now available in select countries through our Voice Add-ons. Text messaging and...


Frequently topics on Community Hub

roaming charges while in Ireland

What's my best bet for travel to Ireland that won't empty the bank account?

2

Roaming texts while in Canada

Hello. I have a Canada coverage monthly plan and use my wallet to send texts (5c/text). In my wallet history, all texts show as the texted Canadian n...

3

Offshore cruise ships roaming

Just asking if Fizz is ever going to bring back cruise ship roaming. Under travel destinations Offshore and Cruises is still listed but with no add-on...

5

No more wallet prices for International Roaming

Fizz has stopped communicating pay-as-you-go (wallet) prices for International Roaming. You used to get email and/or SMS with per minute / text / data...

2

Roaming warning near the US border — should I worry about extra charges?

Hi everyone, I went to Peace Arch Park this afternoon and received a text from Fizz saying: “USA (+ US VIRGIN ISLANDS, PUERTO RICO): your phone is r...

7

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