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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How do I restore my phone to its factory settings?

The settings for any phone are predetermined by the manufacturer to ensure optimal performance, compliance with national regulations (copyright...


Frequently topics on Community Hub

Just experienced my 4th internet disconnection, since being newly set up with Fizz 3 days ago.

Hello, everyone! I just joined Fizz recently and was excited to support this awesome Canadian company - heard lots of great things about the customer...

1

Router set up but no plan on profile

just got my router in the mail, completely set up, it's working but EXTREMELY slow. went onto my profile and there is nothing pending activation, it d...

1

Can i use my galaxy a20 on fizz network? I see no option to make it volte compatible in my settings

I have yet to switch to fizz from my old provider & need to make sure i can use my phone if i do

7

Notification show in French even though settings and browser set to English

Today just seems to be that kind of day for me.. Here's another question / concern i have which i haven't posted about in a while but i wanted to addr...

12

Net work set up on new account

I switched carriers to Fizz yesterday and got a message about 2 texts I would receive to set up FIZZ network access. The instructions I got to get to...

3
1

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