Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French
        • All phone plans
        • Bring your own phone plans
        • SIM Points of sale
        • Activate my SIM
        • Network & Coverage
        • Roaming & Travel add-ons
        • Why choose Fizz
      Top pick
      XX GB for $XX/month
      View all offers
        • All phones
        • Samsung
        • Google
        • Refurbished phones
        • Phone plan deals
        • Financing with Affirm
      Limited time
      Up to 75% off your phone plan for 24 months
      Shop these phones
  • Switch to Fizz.

    Unlock your first reward when you activate your mobile or home internet plan. Enjoy even greater savings as your rewards improve throughout your Fizz journey.

      • Home Internet plans
      • Home Internet equipment
      • Move or pause your service
      • Optimize your Wi-Fi
    Must-have
    30 Mbps for $40/month
    Get this deal
  • Best value
    5 custom channels for
    $19/month
    Get started
      • TV & Internet bundles
      • TV plans
      • What's on TV
      • Fizz TV app
      • Compatible devices
    The 50GB plan is offered at $34/month.
  • Cheers to rewards!
    $XX for you, $XX for them.
      • Loyalty rewards
      • Unlimited referral credits
      • Data rollover
      • Data gifting
      • Our story
      • Member reviews
    The 50GB plan is offered at $34/month.
  • We have the answers to your questions.

    Our FAQs are a goldmine and even include steps explaining how to solve the most common problems. Shall we begin?

      • Chat
      • FAQ
      • Forum
      • Status of our services
      • Mobile
      • Phones
      • Internet
      • TV
      • eSIM trial
    In a pickle?
    Our support team is available 7 days a week.
    Get help
QC | EN
  • EN
  • FR
Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Phone plan deals Preloved phones Financing with Affirm Samsung Google
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers

Breadcrumb

  1. Solutions
  2. Home

User

User

Search in the User section

Most frequently asked questions

How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


Frequently topics on Community Hub

For the Whizz - Concerns Regarding Suspected Misuse of Multiple Accounts and Unfair Posting

Dear Whizz I am writing to express my concerns about a potential issue that I've noticed within the English and French community over the last couple ...

24
2

Tech Issue: Can't Access Voicemail Since June 9th 2021 Update.

Greetings,A few of us at least have been unable to access our voicemail since the new system on June 9th, as commented by a user named "Nicolas S. #16...

4

Can't access user account page (zone.fizz.ca)

Step 1 : loginStep 2 click on account in top right (or I think even get auto redirected there)Step 3 : get this error message : 'This site can’t be re...

4

Login Failed - unknown error?

I just had internet installed today, but cannot get into the admin page of the modem/router. I set up the wifi with no problems but when I go to 192....

7
34

no unsubscribe option in my manage page

i received my SIM yesterday and activated my plan (data only since i wanted to use add-on for voice and sms). but my phone shows me that there's no se...

3
21

Show more discussions
Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • Preloved phones
  • Financing with Affirm
  • Samsung
  • Google
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2026
  • EN
  • FR

OpenID Connect login