Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French
        • All phone plans
        • Bring your own phone plans
        • SIM Points of sale
        • Activate my SIM
        • Network & Coverage
        • Roaming & Travel add-ons
        • Why choose Fizz
      Top pick
      XX GB for $XX/month
      View all offers
        • All phones
        • Samsung
        • Google
        • Refurbished phones
        • Phone plan deals
        • Financing with Affirm
      Limited time
      Up to 75% off your phone plan for 24 months
      Shop these phones
  • Switch to Fizz.

    Unlock your first reward when you activate your mobile or home internet plan. Enjoy even greater savings as your rewards improve throughout your Fizz journey.

      • Home Internet plans
      • Home Internet equipment
      • Move or pause your service
      • Optimize your Wi-Fi
    Must-have
    30 Mbps for $40/month
    Get this deal
  • Best value
    5 custom channels for
    $19/month
    Get started
      • TV & Internet bundles
      • TV plans
      • What's on TV
      • Fizz TV app
      • Compatible devices
    The 50GB plan is offered at $34/month.
  • Cheers to rewards!
    $XX for you, $XX for them.
      • Loyalty rewards
      • Unlimited referral credits
      • Data rollover
      • Data gifting
      • Our story
      • Member reviews
    The 50GB plan is offered at $34/month.
  • We have the answers to your questions.

    Our FAQs are a goldmine and even include steps explaining how to solve the most common problems. Shall we begin?

      • Chat
      • FAQ
      • Forum
      • Status of our services
      • Mobile
      • Phones
      • Internet
      • TV
      • eSIM trial
    In a pickle?
    Our support team is available 7 days a week.
    Get help
QC | EN
  • EN
  • FR
Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Phone plan deals Preloved phones Financing with Affirm Samsung Google
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers

Breadcrumb

  1. Solutions
  2. Home

Home internet

Home internet

Search in the Home internet section
Card
Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Internet Traffic Management Policy

Any access of 100 Mbps or more is subject to the traffic management policy. Last update: MARCH 2023 Does Fizz apply Internet traffic management...


What are the Wi-Fi technologies used at Fizz?

Download the Fizz Wi-Fi app That’s your go-to tool to manage your Wi-Fi network from anywhere, diagnose and fix issues, as well as optimize and secure...


How can I use my own Wi-Fi router with Fizz?

You can use your own router with Fizz. However, the modem must be the one provided by Fizz, as it is required to ensure compatibility and proper...


How do I manage an appointment for a technician to visit my service address?

In what context might you receive a visit from a technician? Initial installation Self-installation with modem delivery by the technician requiring...


What is included in my Fizz Home Internet plan?

In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled...


Frequently topics on Community Hub

Recurring intermittent internet outages

Hello, I'm writing to report a recurring internet connectivity issue that started approximately two weeks ago. Before that, I had no problems with my...

1

1 week without home internet and still waiting for the technician to reschedule an appointment.

This all started 6 days ago when the an orange ring appeared on the fizz modem. It wouldn't emit any wifi network anymore. I tried unplugging the powe...

1

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

Home Internet outage 2 times in the last few days.

Is there an internet outage last night? This morning I lost internet connection. But after rebooting the modem, the internet connection came back. ...

10
33

I got Invitation for test internet but the page is blank?

I got A special invite email to test Home internet service. But when I follow the instruction to login my account and choose "internet" there is nothi...

2
4

Show more discussions
Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • Preloved phones
  • Financing with Affirm
  • Samsung
  • Google
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2026
  • EN
  • FR

OpenID Connect login