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Home internet

Home internet

Search in the Home internet section
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Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

How do I set up my Wi-Fi modem?

Starter Kit The box contains the following items: The Wi-Fi modem (CODA-4680 or CODA-5610Q * A coaxial cable A power cord An ethernet cable * CODA...


I’ve unsubscribed. I want to return my Wi-Fi modem, but it’s lost or broken.

Due to the Canada Post strike, please ignore the return instructions you receive in your Fizz account and follow these special instructions instead...


How do I return my Wi-Fi modem?

In what context is a modem return required? Cancellation If you decide to end your subscription, you must return the modem that was loaned to you free...


How do I unsubscribe from Fizz Home Internet?

Good to know : Going on vacation, moving or simply taking a break? The option to put your Home Internet plan on pause with just a few clicks. To learn...


My Internet service is not working. What do I do?

Your Wi-Fi network is not optimal, it’s slow or it cuts. Click here. Activate your modem and check your plan If your Home Internet plan is brand-new...


Frequently topics on Community Hub

no home internet until 2 weeks, need data!

Hi people my internet service provider is unable to install my internet until 2 weeks out. I’m running low on data to complete my work. If you got ext...

7

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

Home Internet outage 2 times in the last few days.

Is there an internet outage last night? This morning I lost internet connection. But after rebooting the modem, the internet connection came back. ...

10
33

I got Invitation for test internet but the page is blank?

I got A special invite email to test Home internet service. But when I follow the instruction to login my account and choose "internet" there is nothi...

2
4

Can I Subscribe to 2 different beta Home Internet Plans with different service addresses?

Hi,Does anyone know if I can I Subscribe to 2 different beta Home Internet Plans with different service addresses?For two diffetent addresses. Thanks....

7
9

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