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Network

Network

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Most frequently asked questions

How can I manage the devices allowed on my Wi-Fi network ?

With the Wi-Fi modem and the Fizz Wi-Fi app, you have a dynamic duo that puts you in control of your Wi-Fi network. A quick peek is all you need to...


How can the Fizz Wi-Fi app help me?

Download the Fizz Wi-Fi app That’s your go-to tool to manage your Wi-Fi network from anywhere, diagnose and fix issues, as well as optimize and secure...


Status of our services

Our services are all fully functional. If you encounter any issue,  discover the tools that are available to help you.


Subscription area versus coverage area

Mobile services are available in the provinces of Quebec, Ontario, Manitoba, Alberta, and British Columbia. To check if your address is located in an...


Why does my mobile phone say “Emergency calls only”?

Log into your account to activate your Fizz plan Make sure you are in a zone that has adequate coverage. See our network coverage map If you are...


Frequently topics on Community Hub

Struggling with quality of network

just switched wife to fizz from freedom. It’s 5G but the phone keeps cutting out, sounding muffled etc. not sure why my experience is worse than Freed...

2

subscription area is partner network?

If the subscription area is only covered by a partner network is that ok if most of the usage is a partner network?

1

EXT network at home

I just signed up for a trial. Based on the coverage page, I shoud be abe to access the Fizz network at home. But when I activate my esim, it always co...

29

Trying 5G Network

Has Fizz ever offered a bonus/perk where you get to upgrade to 5G for so many days? It would be a good way to test the 5G network before making the de...

2

mobile network /network operators/ scan neworks, n nothing. get registered on netwok, not working

please help me, i follow step but still doesn't work

3

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