Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

I can't manage my internet plan.

I'll be moving in a couple of days, and at my new place Fizz internet in unavailable, so I want to cancel it (while keeping my mobile plan with Fizz a...

2

No mobile data, "sign in to networks" for over 20 days

I've been with Fizz for over two years, everything was going well, then I changed phone. Everything was going fine, but 48 hours after I lost access t...

7

Missing "Adjust plan" option

Hello,I just got back from a trip to the US and faced two issues with Fizz.1) Despite my plan having USA activated last month and Fizz showing my cove...

4

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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Show more discussions

XX GB for $XX/month

Up to 75% off your phone plan for 24 months

Switch to Fizz.

30 Mbps for $40/month

5 custom channels for

$19/month

The 50GB plan is offered at $34/month.

$XX for you, $XX for them.

The 50GB plan is offered at $34/month.

We have the answers to your questions.

Our support team is available 7 days a week.

Mobile

Mobile

Getting started

Manage

Emergency help

Most frequently asked questions

How do I unsubscribe from Fizz Mobile?

How do I find out if my phone is on the National Stolen Device Blacklist?

How do I subscribe to the T911 service?

What do I do if my phone or SIM card is stolen?

How do I use a PUK code to unblock my SIM card?

Frequently topics on Community Hub

I can't manage my internet plan.

No mobile data, "sign in to networks" for over 20 days

Missing "Adjust plan" option

Mobile plans - updated rates as of January 15 2021